REFUND
REFUND
9 years 3 months ago
I tried this template and it isnt working in many ways, including the problems i already stated in the forum and the fact that it is not responsive. I would like a refund. I will more than likely utilize another theme from your store but I would like confirmation of the refund first.
I attempted to contact site support through the popup at bottom right and by contacting the site admin directly but have not had success in making contact in either place.
Thanks!
I attempted to contact site support through the popup at bottom right and by contacting the site admin directly but have not had success in making contact in either place.
Thanks!
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Re: REFUND
9 years 3 months ago
Hi ptruble,
The first sorry about bit delay. Last few day we are focusing to fix some template's issues. Please download the new version of the NTS KUniq template and update to your site. We will full refund to you if you are still not happy after update.
Regards,
The first sorry about bit delay. Last few day we are focusing to fix some template's issues. Please download the new version of the NTS KUniq template and update to your site. We will full refund to you if you are still not happy after update.
Regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Please Log in or Create an account to join the conversation.
Re: REFUND
9 years 3 months ago
SO i do appreciate getting some of the issues fixed. It still does not look very good on a cell phone and the steps to set up category images is more than I anticipated.
I would still like the refund. I do like Ubento and may purchase that or another theme from your site that are compatible with the latest Kunena version.
Thanks
If you can just add a credit, i would be glad to use it so that you dont actually have to refund the money
I would still like the refund. I do like Ubento and may purchase that or another theme from your site that are compatible with the latest Kunena version.
Thanks
If you can just add a credit, i would be glad to use it so that you dont actually have to refund the money
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Re: REFUND
9 years 3 months ago
Thank you very much about quick reply. We have just refunded your money. Please check your Paypal account. Hope you will happy with an other template.
Thanks
Thanks
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Please Log in or Create an account to join the conversation.
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