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Blank Page while editing profile (preferences)

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Blank Page while editing profile (preferences)

5 years 5 months ago - 5 years 5 months ago
#15891
Hello. I am having problem editing my Forum Profile using NTS ktrend template. I am having blank pages. Its still on my localhost.

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Last edit: 5 years 5 months ago by ntstore.

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago - 5 years 5 months ago
#15892
Hi,

There is a little conflict between the Bootstrap 3 and Bootstrap 4. Follow some below step to solve your issue.
1. Create a style file with named: nts_ktrend_custom.css.
2. Copy and paste below CSS rules to that file.
Code:
#kunena.layout .k-profile .tab-pane.active { opacity: 1 !important; }
3. Copy or upload the nts_ktrend_custom.css file to the css folder of active joomla template.
4. Reload the profile page to view changes.

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
Last edit: 5 years 5 months ago by ntstore.

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15893
Thank you for the fast reply. However the problem still persist.

I created a css file called nts_ktrend_custom and put the highlighted code in it. Save and upload it to Css folder of the current joomla template.
clear cache and reload page. Same problem.

Is there anything i missed? My current joomla template is Joomlabuffs Perfect

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15894
Hi,

Please check the file name you have created. The correct file name is "nts_ktrend_custom.css".
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15895
Hi,

I created both just to make sure.

nts_ktrend_custom.css
nts_ktrend_custom

Both filetype is CSS

But to no avail.


Thanks.

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15896
Sorry, please update the below CSS rules
Code:
#kunena.layout .k-profile .tab-pane.active, #kunena.layout .k-profile .tab-pane.show { opacity: 1 !important; }

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15897
Hello,

Thank you for a very quick and nice support. However nothing changed even after updating the code.
Now this is a clean and beautiful template and I really want to make it work to be able to use it.

Once I go live, can I give you access so you can take a look?

Thank you very much.
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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15898
Hi,

Did your website live? Please send us the link url if it lives, we will help you check and solve the issue.

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Blank Page while editing profile (preferences)

5 years 5 months ago - 5 years 5 months ago
#15899
Hello,

I already put the site live but i put it in offline mode because I am having new issue.
The template was working on my local server but its mess on live.
Kindly take a look on the image.


This is on my local server

Attachment not found





This is online version

Attachment not found




I already purge cache both on server and browser.


Where do i send login info?
Last edit: 5 years 5 months ago by bokspiyip.
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Re: Blank Page while editing profile (preferences)

5 years 5 months ago
#15900
Hi,
I have solved this issue on your site. Please help me check the issue on your website. The NTS KTrend template is great forum template for your website.

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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