Can't upload Avatar and Social Icons won't show

When you upload an avatar it says profile saved but the image itself doesn't get saved, it just stays as the default no_photo.png file. Do you know how we can fix this?

Also, when you fill out the social media fields in the edit account section they don't appear on the profile. They save correctly with the link in there, but the section for it on the main profile page stays blank (see attached).

Any help would be greatly appreciated.

Hi,
I have just tested on my local and it worked fine. The current version is 1.0.3, Please download the latest version and update to your website if you are using the old version.

Best regards,

Hi Hung,

I've updated to the latest version of the template and the avatars are working perfectly now.

The socials still don't work though, you can fill them in but they won't show on the profile. Also, the latest version has completely broken how the tabs work in the profile (please see video - vimeo.com/538693935/7e9ec05be4 ).

Thanks,
Aaron.

Hi,

Please send your website url to me. We will check and try to solve this issue.

Best regards,

Hi Hung,

I've emailed you the website URL and login details to get to the page needed.

Thanks,
Aaron.

Hi Hung,

Is there any update on this issue please?

I've managed to fix this myself by trial and error, copying php/js files from the latest release into the previous release to create 1 working copy.

I'm not happy about the lack of support though, almost 3 weeks without so much as an acknowledgement (let alone any help).

You can close this topic now, thank you.

Hi,
We are really sorry for this delay. We will double check this issue and release the new version soon.

Sorry again.