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CKEditor icons have gone blank after updating to NTSKay 6.1.1

dexter33's Avatar Topic Author
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CKEditor icons have gone blank after updating to NTSKay 6.1.1

2 years 11 months ago
#16494
Hello Support

After I upgraded NTSKay to 6.1.1, the CKEditor icons have gone blank.
CKEditor on my forum does not look like the CKEditor on the 9themestore forum here.

Here is a screen shot of what the CKEditor looks like on my forum:
 

Here is a link to my hidden test site/forum, which you can login to a check for yourself:
www.moviestudiozen.com/msztest1/forum/index

This message contains confidential information


Regards
Derek

 
Don't panic!

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ntstore's Avatar
Administrator Administrator
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Re: CKEditor icons have gone blank after updating to NTSKay 6.1.1

2 years 11 months ago - 2 years 11 months ago
#16500
Hi dexter33,

I tried to download the template package and install on my localhost. It's working fine. Try to reinstall or clear cache of your site or your browser. Please let us know if the issue still occurs after you have reinstalled or cleared the cache.

 

Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
Last edit: 2 years 11 months ago by ntstore.

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dexter33's Avatar Topic Author
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Re: CKEditor icons have gone blank after updating to NTSKay 6.1.1

2 years 11 months ago - 2 years 11 months ago
#16507
I discovered what was causing the problem.
For some reason, the image folder for .svg icons was empty on the server.
I uninstalled NTSKay template completely, then reinstalled a fresh copy - everything is now working OK.
Case closed.
Don't panic!
Last edit: 2 years 11 months ago by dexter33.
The following user(s) said Thank You: Ducatiklubben

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