Install Won't Work - Error

J Topic Author

jscarson7 Offline

New Member

Install Won't Work - Error

10 years 8 months ago

#2144

I get the below error when I try to install NTS KWarf template.

"File template.xml missing in template archive, cannot install this template"

Please let me know how to correct this. Thank you.

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ntstore Offline

Administrator

Re: Install Won't Work - Error

10 years 8 months ago

#2146

Hi jscarson7,

Please follow this topic to solve your issue.

Thanks

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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J Topic Author

jscarson7 Offline

New Member

Re: Install Won't Work - Error

10 years 8 months ago - 10 years 8 months ago

#2147

I have followed the install instructions but I still get the error? The link you privided does not work either.

Last edit: 10 years 8 months ago by jscarson7.

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ntstore Offline

Administrator

Re: Install Won't Work - Error

10 years 8 months ago

#2148

Hi,

After download the template package you need extract on your local. When you browse template to install you choose the nts_kwarf.zip in the folder you have just extracted.

Regards

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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J Topic Author

jscarson7 Offline

New Member

Re: Install Won't Work - Error

10 years 8 months ago

#2149

Thank you very much, that did the trick. Now that it is installed I have to say it looks absolutely nothing like what the demo does here. It seems to have only placed some black opaque boxes over some elements and that's it. Very disapointed.

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ntstore Offline

Administrator

Re: Install Won't Work - Error

10 years 8 months ago

#2150

Hi,

Could you provide us the site url? We want to see our product on your site and we can help you make it work match style with your site.

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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J Topic Author

jscarson7 Offline

New Member

Re: Install Won't Work - Error

10 years 8 months ago - 10 years 8 months ago

#2151

Removed to prevent spam

That is the link to the forum. The only thing the template added was the black bars over the blue. Other than that it's the same basic Kuneua forum.

Last edit: 10 years 8 months ago by jscarson7.

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J Topic Author

jscarson7 Offline

New Member

Re: Install Won't Work - Error

10 years 8 months ago

#2155

I messed with this today and no luck. The theme appears to change very little and what it does change is out of sorts. How do I get a refund?

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ntstore Offline

Administrator

Re: Install Won't Work - Error

10 years 8 months ago

#2156

Hi,

Of course we can refund to you but before to do We want to know what did problem on your site? Please check your mail-box. We have just sent you an email.

Thanks

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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J Topic Author

jscarson7 Offline

New Member

Re: Install Won't Work - Error

10 years 8 months ago

#2190

Any updates on my menue issues? The forum menues cover the main menues.

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