Installation errors

Installation errors was created by dagroupinc

Posted 7 months 1 week ago #16854
After several attempts we cannot install the new NTS Kay template v6.2.1: Our config is: 
Joomla: 4.4.2
PHP: 8.2.14
Kunena: 6.2.3
NTS Kay: 6.0.9
We unzip the 6.2.1 file, select New Template, upload and install the nts_kay_k6.zip file and get the following error:

Joomla\Filesystem\File::move: Rename failed.

How do we fix this?
Last Edit:7 months 4 days ago Post by dagroupinc
Last edit: 7 months 4 days ago by ntstore.

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Replied by Pinkeltje on topic Installation errors

Posted 7 months 1 week ago #16856
Set Aurelia as default. Save params.ini from components/com_kunena/template/nts_kay/config to your computer. Delete NTS Kay, install new version and upload params.ini from your computer to components/com_kunena/template/nts_kay/config
Post by Pinkeltje

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Replied by Pinkeltje on topic Installation errors

Posted 7 months 1 week ago #16864

* NOTE: We also get an error when trying to update/install the current version — support topic can be found here:

9themestore.com/index.php/forum/nts-kay/...ister-new-user#16863
What exactly do you mean? Are you able to install the template? When do you get that error message?
By the way, it's more convenient if you post 1 question/subject per topic, so your 2nd question in that other topic would have been better posted here.
Last Edit:7 months 1 week ago Post by Pinkeltje
Last edit: 7 months 1 week ago by Pinkeltje.
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Replied by dagroupinc on topic Installation errors

Posted 7 months 1 week ago #16866
That worked great — Thank you!

Yes I typically do post one qestion per post. Just wasnt sure if the two were related so the second was added as an FYI.

Thanks again!
Last Edit:7 months 1 week ago Post by dagroupinc
Last edit: 7 months 1 week ago by dagroupinc.

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Replied by ntstore on topic Installation errors

Posted 7 months 1 week ago #16867
Hi dagroupinc,

Please log in on our website using your account. Download the latest version and update your website.

Kind regards,

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

Post by ntstore

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Replied by dagroupinc on topic Installation errors

Posted 7 months 1 week ago #16868
Yes we did. Pinkeltje gave us detailed instructions on how to do this which worked.
Post by dagroupinc
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