Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
6 years 3 months ago - 5 years 6 months ago
Hello support person
There has been a bug since the dawn of time which I would like to see fixed.
If you turn on STICKY and/or LOCKED for a Topic, the Topic Label always changes to "? Question", instead of staying with the original setting chosen when the topic was created.
When you create a new Topic, you have to select a Topic Icon.
NTS Kay also creates a unique Topic Label that is associated with each Topic Icon.
Paper = Question
! = Important
? = Question
Light bulb = Idea
Heart = Loved
Check = Solved
Example #1
This topic was set to ! Important
After setting to STICKY, label changes to ? Question
I have already asked this question on the official Kunena.org forum, and if I am being told the correct information, the problem is being caused by the NTS Kay template.
Can you please investigate this bug ?
Regards
Derek
There has been a bug since the dawn of time which I would like to see fixed.
If you turn on STICKY and/or LOCKED for a Topic, the Topic Label always changes to "? Question", instead of staying with the original setting chosen when the topic was created.
When you create a new Topic, you have to select a Topic Icon.
NTS Kay also creates a unique Topic Label that is associated with each Topic Icon.
Paper = Question
! = Important
? = Question
Light bulb = Idea
Heart = Loved
Check = Solved
Example #1
This topic was set to ! Important
After setting to STICKY, label changes to ? Question
I have already asked this question on the official Kunena.org forum, and if I am being told the correct information, the problem is being caused by the NTS Kay template.
Can you please investigate this bug ?
Regards
Derek
Don't panic!
Last edit: 5 years 6 months ago by dexter33.
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Re: Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
6 years 3 months ago
Thank dexter33,
We will check this issue and try to find the solution to solve this issue.
We will check this issue and try to find the solution to solve this issue.
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
Email: 9themestore@gmail.com
Twitter: @9themestore
The following user(s) said Thank You: dexter33
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Re: Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
5 years 9 months ago
I asked about this bug over 5 months ago and have never heard back from you.
I would like to see this bug fixed, because it makes locked topics look weird with a permanent QUESTION icon next to SOLVED threads.
Buying a template
I logged in right now to download the latest build version for NTSKay and see that I am Expired.
When you buy a template, are free build updates only for 12 months now ?
I thought it was lifetime support ?
I can't find any mention on the order page, that template subscriptions are only for 12 months now.
You should have that stated clearly on the Sales Page.
I am OK with renewing every 12 months, but that must be stated clearly.
Thank you.
I would like to see this bug fixed, because it makes locked topics look weird with a permanent QUESTION icon next to SOLVED threads.
Buying a template
I logged in right now to download the latest build version for NTSKay and see that I am Expired.
When you buy a template, are free build updates only for 12 months now ?
I thought it was lifetime support ?
I can't find any mention on the order page, that template subscriptions are only for 12 months now.
You should have that stated clearly on the Sales Page.
I am OK with renewing every 12 months, but that must be stated clearly.
Thank you.
Don't panic!
Please Log in or Create an account to join the conversation.
Re: Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
5 years 9 months ago - 5 years 9 months ago
Hi dexter33,
We truly apologize to you for the inconvenience and we have some below answers.
First question: The topic label icon always changes when set to sticky/lock.
We checked on our template and the default kunena template and the changes label issue appears on two template. So It's not the issue of our template. However we suggest you a solution to solve this issue, follow some below steps:
- Step 1: Open the template.php file in the "[root]/libraries/kunena/template/" path.
- Step 2: Go to about line 287 and comment some code lines:
- Step 3: Add below CSS rules to the nts_kay_custom.css file.
- Step 4: Try to set sticky a topic to view change.
Second question: About Subscription expired.
We have a blog post to announce to all customers / users about change term of user (You can view the blog post here ). Your order created at 23 June 2018. So your order has expired about 14 days. We still support you all template style issues, so you need renew subscription if you want to download the latest version of template.
Please let us know if you have an other questions.
Best regards,
We truly apologize to you for the inconvenience and we have some below answers.
First question: The topic label icon always changes when set to sticky/lock.
We checked on our template and the default kunena template and the changes label issue appears on two template. So It's not the issue of our template. However we suggest you a solution to solve this issue, follow some below steps:
- Step 1: Open the template.php file in the "[root]/libraries/kunena/template/" path.
- Step 2: Go to about line 287 and comment some code lines:
Code:
...
if ($topic->ordering)
{
// $topic->icon_id = 504;
// $icon = $this->get_xml_systemicon($xml, $topic->icon_id, $topicicontype);
}
if ($topic->locked)
{
// $topic->icon_id = 505;
// $icon = $this->get_xml_systemicon($xml, $topic->icon_id, $topicicontype);
}
...
- Step 3: Add below CSS rules to the nts_kay_custom.css file.
Code:
#kunena.layout tr.category-stickymsg td {
background-color: #fefaf4;
}
#kunena.layout tr.category-stickymsg .kcol-topic-icon i {
position: relative;
}
#kunena.layout tr.category-stickymsg .kcol-topic-icon i:after {
background-color: @brand-warning;
box-shadow: -1px 1px 3px rgba(0,0,0,0.1);
border-radius: 50%;
color: #fff;
content: "\f276";
display: inline-block;
font-family: FontAwesome;
font-size: 9px;
position: absolute;
right: -8px;
bottom: 0;
height: 15px;
line-height: 15px;
width: 15px;
}
- Step 4: Try to set sticky a topic to view change.
Second question: About Subscription expired.
We have a blog post to announce to all customers / users about change term of user (You can view the blog post here ). Your order created at 23 June 2018. So your order has expired about 14 days. We still support you all template style issues, so you need renew subscription if you want to download the latest version of template.
Please let us know if you have an other questions.
Best regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
Email: 9themestore@gmail.com
Twitter: @9themestore
Last edit: 5 years 9 months ago by ntstore.
The following user(s) said Thank You: dexter33
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Re: Topic Label (Icon) always changes to QUESTION when topic is set to Sticky/Locked
5 years 9 months ago
Thank you very much for providing this solution.
It works !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It works !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Don't panic!
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