No Categories displayed on home page

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No Categories displayed on home page was created by todde9

Posted 8 years 11 months ago #2328
Hi Team,

I purchased and installed the NTS Material template on my site ( www.womeninmedicinemagazine.com/ ) recently and I am having the following problem.

The frontend is not showing any of the categories that I have configured in the admin area.

It was fine before I installed the template but now not even the default Blue Eagle template will work and shows the same as your template.

I have spent literally hours trying to figure out what is wrong but have not been able to solve the problem. I have uninstalled and reinstalled Kunena several times and done the same for the template.

I have tried deleting and rebuilding the Kunena menu several time but this did not help either.

The attached image shows you all that can be seen right now on the forum page and here is a direct link:

www.womeninmedicinemagazine.com/forum/index

Hope you can help.

Thanks.
by todde9
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Replied by ntstore on topic No Categories displayed on home page

Posted 8 years 11 months ago #2329
Hi todde9,

Can you provide us the your back-end account? We need log-in to check the "don't show categories" issue.

The style issue. We checked on firebug and have a solution to fix it.

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Replied by todde9 on topic No Categories displayed on home page

Posted 8 years 11 months ago #2338
I sent you the login details as requested. Did you receive them? Any more help with this problem please? It's urgent. Thank you.
by todde9

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Replied by ntstore on topic No Categories displayed on home page

Posted 8 years 11 months ago #2339
Hi todde9,

We downloaded the back-up package on your site and testing on our local. We try to remove all third party extension to debug this problem.

Please wait our results.

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Replied by todde9 on topic No Categories displayed on home page

Posted 8 years 10 months ago #2396
Hi again,

It's been over a month since I first reported this problem to you. Have you made any progress in helping me solve this issue?

Thank you.
by todde9

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Replied by ntstore on topic No Categories displayed on home page

Posted 8 years 9 months ago #2397
Hi,

The first sorry about delay. We tried to download the AkeebaBackup file but it did not work on my local. Can you provide us the CPanel account? We will try to download your site and debug on our localhost.

Thanks

Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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