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Updating template to latest version fails

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Updating template to latest version fails

1 year 5 months ago
#16657
When I try to update NTS Kay 6 using the Install new template button I get a failure message: Joomla\Filesystem\File::move: Rename failed.

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Re: Updating template to latest version fails

1 year 5 months ago
#16660
Hi BasilC,
Please download the template latest version on our website and update to your website.

Kind regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Updating template to latest version fails

1 year 5 months ago
#16664
I was using the latest update already. Have tried again with same result. And I see that another user has encountered exactly the same issue, which is also being discussed on the Kunena forums.

I activated debugging, but nothing shows up.

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ntstore's Avatar
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Re: Updating template to latest version fails

1 year 5 months ago
#16666
Hi BasilC,
Please try to follow some below steps:
1. Change the Aurelia template to the default template.
2. Uninstall the NTS Kay template.
3. Click to "New Template" button and re-install the NTS Kay template.

***Note: Remember to back up your configuration in case you have changed it from the default configuration.

Regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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